Waste Metrics

Frequently Asked Questions

  • What is an overage charge and how can I avoid it?

    An overage charge is assessed by the hauler when the dumpster is loaded over the container capacity. To avoid it, make sure the lids completely close at all times.


    Take a look at our guidelines to avoid overage charges.


    If overages are frequently being assessed, you may need to tweak your service levels. Contact us to discuss the best options available to you.

  • What is a recycling contamination charge and how can I avoid it?

    A recycling contamination charge is assessed by the hauler when the recycling dumpster is loaded with non-recyclable materials. Always make sure to place your recyclables loose in your recycle container. Plastic bags are not recyclables.


    Take a look at our guidelines to avoid recycling contamination charges.


    If recycling contamination charges are frequently being assessed, contact us to discuss the best options available to you.

  • Can you remove large items?

    We can schedule the removal of large items such as furniture, appliances, and other miscellaneous items. Just call your representative or the office at (619) 369-9478 for prices and to schedule a pickup.

  • What is my service schedule on holidays?

    Regular routes are typically ran on all holidays except Thanksgiving Day, Christmas Day and New Years Day. Service days are typically delayed one day on these holidays that week.

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