What Should You Be Looking For In A Waste Collection Provider For Your Business? There are dozens of companies in the United States offering waste collection services, from general waste and recycling services, to special waste haulers. So how can you differentiate the different companies available, and what should you be looking for?

1. Is your business located in a franchised area?

Some municipalities have chosen to select a unique provider for curbside service, but also commercial and industrial services. In this case, you will have no choice but to use the company selected by your municipality.
However, there are some exceptions to this rule. Waste Metrics can direct you to the right provider in your specific area.

In open market areas, you will be able to choose between several providers. Keep reading below to see what you should be looking for in a waste collection provider that is right for your business.

2. Is the company reliable?

Several haulers will advertise a 99.9% reliable pickup rate. The reality is very different.

With years of experience working with haulers across the nation, Waste Metrics has the local knowledge to help you select the right provider(s) for your specific needs, at a preferred rate.

We hold the haulers to contract to avoid:

Missed pickups
Billing mistakes or abuse
Bad condition of the equipment that can result in unsafe/untidy work environment

3. Is the customer service responsive?

When you are in need of assistance, it is crucial that your call is answered in a timely manner, and that your contact is fully knowledgeable on your situation.

Way too often, customers can spend 45 minutes on hold before reaching a customer service representative who is not competent to answer your question or will not be able to address your issue, but will instead pass on the information to a local representative who will eventually contact you back a few days later.

Waste Metrics addresses these issues by:

4. Guidance

Each state and municipality have their own requirements when it comes to waste and recycling.
Not being in compliance may sometimes result in fines.
The hauling companies do not always have your best interest in mind and are not providing proper counsel.

At Waste Metrics, we thrive to provide personalized recommendations based on your geographical situation, your type of business and waste disposed to give you the peace of mind and spend your time running your business.

These are just a few reasons why businesses choose to work with Waste Metrics to manage their waste collection needs. Responsiveness, expertise, local knowledge, reliablity are what we bring to our customers.

Contact us today for a free waste audit.

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