Situation

The director of operations of a restaurant in Hawaii had contacted his trash company to lower his bill, and also reached out to the competition but none were able to improve his situation. Waste Metrics reached out to him a few months later to present our services, and he decided to put us to the test on this restaurant location.

Waste Metrics performed a free waste audit.

Audit

The disposal costs being extremely high in Hawaii, and the fact that this restaurant was in the middle of a contract with the trash company made it impossible for this director to improve the situation. Competitors were not offering lower rates either, and if they did, they would not be able to get the business as the restaurant was under contract.

We also found out that there was a trash weight and overflow issue, in addition to oil spillage inside the enclosure.

Results

After a thorough review of their contract situation and historical services, we suggested service changes, by lowering the container size and increasing the frequency to solve the trash weight and overflow issue, and exchanged the container for a sealed one to prevent liquid spillage.

Waste Metrics leveraged its existing book of business and relationship with the trash company to secure a 24% savings, or a little over $4,000 in annual savings.

No hauling company was changed.

The relationship with the director of operations has since grown to additional locations in 3 different states. His invoice now shows an all-inclusive fixed monthly cost and has a long-term controlled price protection. He also opted to have his different trash bills consolidated into one clear invoice listing the different restaurant locations he oversees.

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