Homeowners Association in Spring Valley, CA
Situation with the Homeowners Association in Spring Valley, CA
The accountant for a Homeowners Association in Spring Valley, CA reached out to Waste Metrics. Their issue was that her price changed so frequently and was being assessed so many excess fees that she could not budget these costs due to the constant changes on her monthly invoices.
Waste Metrics performed a free waste audit.
Audit
The HOA Spring Valley, CA experienced multiple price increases, called the hauler to lower her rates, and had a new 30% price increase two months later. They also had excess yardage charges that were caused by not having the correct service levels in place as well as an ongoing issue with bulk items from move ins and move outs.
Results
The pickup frequency was increased to correct number of service days and, as well, we ensured that they were totally in compliance with the local regulations. We implemented a bulk item plan moving forward so that these large items did not use up all of the container space. This allowed Waste Metrics to successfully to eliminate any overflow and avoid the Extra Yardage fees moving forward.
Despite an increased pickup frequency, the customer was able to save 37% off their original cost.
No hauling company was changed.
Their invoice now shows an all-inclusive fixed monthly price and has long-term controlled price protection.
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